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Apple Blocks The iPhone Feature If It Goes Elsewhere To Replace The Battery

Apple tries to prevent iPhone users from buying and installing aftermarket batteries in their phones. According to iFix, it unless the original battery of an iPhone is replaced by Apple itself, a message will be displayed in Settings => Battery in Battery Status. The message will warn you that the battery needs assistance and that it usually appears when an iPhone’s battery is weak enough to adversely affect your phone’s performance. But now the message appears even if a new battery has been installed unless it has been installed by an Apple Genius or an authorized service provider.

So far, this has only been seen on the Apple iPhone XS, iPhone XS Max, and iPhone XR. The message says: “Important Battery Message, Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.” Apple is doing it to have more control over the type of batteries used in its devices and the qualifications of the person installing the part. Even if you had to change an official Apple battery from one unit to another, the message will appear unless the exchange was made by someone Apple approves; Once again, it would be an Apple Genius or someone working for an authorized service provider.

In 2016, Apple Punished Those Who Used A Third-Party Repair Shop To Solve A Problem With The Touch ID Button

iPhone battery

What makes this message appear, says Justin in The Art of Repair, is a bq27546 microcontroller from Texas Instruments that is part of the battery. In addition to transmitting battery information, such as its temperature, capacity and remaining time until complete discharge, the TI chip authenticates the battery used with the phone’s logic board. If the chip is not present, the “service battery” message turns off. Note that the message does not really mean that the new battery does not work. It simply means that if you don’t respect Apple’s rules when it comes to replacing the battery in an iPhone 2018, you won’t be able to use the battery status indicator to know when it’s time to replace the part. And from iOS 10, third-party battery apps can’t count the number of cycles that an iPhone battery has had. This data is needed to calculate if a battery is ready to be replaced with a new one.

In 2017, Apple discovered that some models of iPhone 6, iPhone 6 Plus, iPhone 6s, and iPhone 6s Plus were closing in on a complex business. The company found that this was happening because the batteries inside these units were getting old and run down. Unable to generate enough power to power the processor to complete these tasks, the phones turn off. So, with the iOS 10.2.1 update, the company secretly installed software that allowed it to speed up the CPU speed on these models. At the end of the year, Apple admitted what it had done.

To make peace with an annoying customer base, Apple apologized and offered to replace the battery at a $29 discount, a $50 discount from the usual place. The special price lasted a year. And to allow iPhone users to evaluate for themselves whether the battery needs to be replaced, the company has added a battery status indicator in iOS 11.3. But it is this indicator that Apple is blocking access for those who do not have an Apple Genius or an authorized service provider to manage battery replacement on their iPhone. And even if this sounds familiar, those who had a faulty connector on the Touch ID / Home button of their iPhone repaired by a third party were punished in 2016. An error message 53 has blocked units that have not been repaired by Apple or an authorized service center. This was a feature that Apple had designed on the phone to be able to comment on who could repair the device.

(Via: 9to5Mac)

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